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Our experts will answer your requests & questions
from Monday to Friday
Between the hours of 8.15am to 11am and 12.30pm to 5pm
until 3.45pm on Friday
The controller of personal data is REALS, firstname.lastname@example.org 02 47 34 33 43.
The data protection officer is : REALS, email@example.com 02 47 34 33 43.
In order to protect your privacy, we treat all information about you with the strictest confidentiality.
As an involved person in the processing of personal data you have the following rights:
Under Article 15 of the RGPD, you have a right of access to personal data about you.
Under Article 16 of the RGPD, you have the right to rectify, as soon as possible, personal data that are inaccurate. You have the right to request that this data be completed.
Under Article 17 of the RGPD, you have the right to delete personal data insofar as the processing is not necessary for
- The exercise of the right to freedom of expression and information
- The respect of a legal obligation
- A public interest reason
- The finding, exercise or defense of rights in court
Under section 18 of the RGPD, you have a right to limit treatment in cases where:
- you dispute the accuracy of the data
- the data processing is illegal but you oppose their erasure
- we no longer need your data but these are still necessary for you to find, exercise or defend your rights in court.
Under Article 21 of the RGPD, you have a right to oppose the processing of data.
Under Article 20 of the RGPD you have a right to receive your data in a structured, commonly used and machine-readable format (right to data portability),
Under Article 77 of the RGPD, you have the right to lodge a claim with a supervisory authority.
Is any of my personal information shared with third parties?
We do not share or sell your personal data we hold on our customers.
If you no longer wish to receive e-mail marketing, you can let us know any time by the following means:
- click on the unsubscribe link in each email
- Send an email to the contact form.
Information on the collection of consent, the legal basis and the purpose of the treatment:
We use your email to send a newsletter. The legal basis of this treatment is your express consent. We collect your consent via a checkbox when creating your account.
Personal data collected on our website is used to process orders and manage the commercial relationship (deliveries, invoices, after sales service).
We may also use your data for advertising purposes, either after obtaining your express consent or within the limits permitted by law. We may also use your data to meet our legal and / or regulatory requirements.
The recipients of your personal data are, where appropriate, our payment methods providers or payment security, our delivery service providers, our business partners. In the case where this is required by law, your consent is collected or a possibility of refusal is arranged before any data transmission.